r/24hoursupport • u/TommatotjeFN • 2d ago
Secure Boot disabled
Hello everyone,
I installed Call of Duty on my pc and to be able to play it said I needed to update my BIOS version so I did that, I tried to play again and then it said the same but something else aswell "secure boot needs to be enabled". Well turns out that when I installed the newer BIOS version, it disabled secure boot. I have tried for 2 hours to turn this back on, but nothing works.
In the image above you can see that secure boot is enabled BUT it's greyed out, loading the HP factory default keys also didn't work after restarting twice.
At this point I genuinely have no idea what to do and I do not wanna mess with the TPM settings, can anyone help me?
System information:
CPU: AMD Ryzen 5 4600G
GPU: NVIDIA GeForce GTX 1650
RAM: 16GB DDR4
Windows 11
TMP 2.0, ready to use
HP system
2
u/New_Hold8135 2d ago
Its not about secure boot disabled, Your factory keys are gone while you updating your bios for some reason, Click load HP Factory default keys then check windows updates to update your dbx. Also hiii, Have a nice day you too.
Edit: Also dont forget to save with f10 after loading keys.
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u/TommatotjeFN 2d ago
Yeah that's the weird thing, I did that and then when i went to check the bios again, it just reset again to what it was before.
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u/New_Hold8135 2d ago
If you cant save it using f10 either bios or secure boot is corrupted, try sbctl it if it shows setup mode in 'sbctl status' using linux enroll with microsoft keys(basically what it does is enrolls new keys to your secure boot) also I suggest backup your keys if you use sbctl OR show it to a technician.
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u/TommatotjeFN 2d ago
I feel like i'm dumb right now, what is sbctl? And also, how do i back up my keys?
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u/New_Hold8135 2d ago
sbctl is open source program for linux used for enrolling secure boot keys. Its stupid simple so hard task for you is installing linux. But you have to make sure secure boot is in setup mode using "sbctl status" before enrolling keys. linux have live usb distros too which allows booting from usb without changing your system. You can try one.
Early Edit: OR show it to a technician.
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u/TommatotjeFN 2d ago
so i need to install linux first?
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u/New_Hold8135 2d ago edited 2d ago
Yes but like I said nothing is guaranteed. But this is an option you have to choose. Maybe try to reinstall BIOS update if you can, Maybe downloaded bios file was corrupted or its corrupted while updating OR you can try to take out CMOS battery and discharge your computer then put it back.
Edit: OR show it to a technician.
Edit2: Dont forget to backup your secure boot keys if its worked. Typically its in /var folder
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u/TommatotjeFN 2d ago
So sadly turns out that by updating my bios, HP removed support for some functions which means I cannot access it. I will contact HP support tomorrow for a resolution. Thank you again for the help!
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u/Raijen_ArDesh 2d ago
Is your hard drive formatted as MBR or GPT? Secure boot requires GPT on the boot drive. If it is MBR you can convert it using MBR2GPT (built into windows), or by reinstalling windows after a clean format.