r/CrappyDesign • u/Outrageous-Use-5189 • 1d ago
At office where the elderly go to apply for medical benefits, this machine requires applicants to reach elbow-deep into a knee-high slot to get their appointment 'ticket'.
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u/ukso1 1d ago
I find it funny too that you can print multiple wrong tickets that wouldn't get called in 🤣
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u/mrgraff 1d ago
I’ll bet there’s another machine in a different part of the same facility that prints out those tickets and has a similarly confusing sign about Medicaid tickets not being called.
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u/Outrageous-Use-5189 1d ago
Worse, after waiting for two hours for our turn (I was helping a neighbor apply for benefits, and had been told by a Medicaid call center to go to the Medicaid office), we found out that this State Medicaid office is not for people who have "public benefit" Medicaid.
I asked, isn't all Medicaid 'public benefit Medicaid'? and they acted like I'm an idiot becuase I did not know that people who apply for Medicaid concurrent with applying for government assitance go to some office other than the Medicaid office. I ended up challengeing the site director, saying "I am a literate and savvy perosn with a research backgorund. Please showe me where on earth, or explain how on earth, I could have learned that the state Medicaid office only processesses *some* Medicaid applications and that, after being told by the Medicaid call center to go to the medicaid office, I should have known to go elsewhere.?" He stormed off.
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u/issiautng 1d ago
...I ended up challengeing the site director, saying "I am a literate and savvy perosn with a research backgorund. Please showe me where on earth...
Delightful irony to have 3 typos in a sentence where you claim to be literate and savvy.
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u/Outrageous-Use-5189 1d ago
Yes, I really should be more careful with what I type out while I walk my dog. Because spelling on social media matters a whole lot, and no one who fails to spend time ensuring a typo-free reddit post can be an effective agent in the world.
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u/issiautng 1d ago
My grandmother used to say that if you learn to laugh at yourself, you'll never run out of things to laugh at.
I am also currently walking my dog :)
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u/Rukitokilu 1d ago
Professors with master's and PhDs make mistakes while typing all the time, even on officials papers.
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u/Yadobler 1d ago
Classic. My country just started their own pfand style recycle mandate, and cans need to have govt approved barcodes. But there was a supermarket chain that just slapped their own custom barcode for chilled drinks so that their system doesn't double scan. Which takes a while to scrub off if you want to return the cans.
Not a problem for mom and pop stores, because they just touch the can, feel it's cold, and press the "chilled" button on their POS to add extra refrigerator charges.
And said supermarket doesn't even have self-checkout, so it's just a matter of them tweaking the software, not even any physical infrastructure, and telling the cashiers what to press. But they rather go through the effort to manually print and slap non-compliant barcodes, one by one, onto the cans, specifically on the original compliant barcode.
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u/grayhaze2000 Comic Sans for life! 1d ago
It's a test. If they can do it, they get their benefits refused.
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u/HylanderUS 1d ago
I had to buy my first Icy Hot patch the other day (getting old sucks), and was annoyed to find out it's stocked at the bottom most shelf. That's just hostile.
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u/ChaserNeverRests commas are IMPORTANT 1d ago
Huh, the big, nationwide blood collection company I have to go to every few months has that same exact kiosk. I always wondered why the ticket comes out so low.
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u/not_falling_down 11h ago
Then there's this:
If you printed D, W, or H ticket, you have the wrong ticket and will not be called.
Why is the machine even capable of printing invalid tickets?
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u/universe93 18h ago
One ponders if this was designed to be an accessible height for people in wheelchairs with no consideration of people who are not in wheelchairs
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u/BillyMooney 12h ago
Every laminated A4 sheet stuck onto one of these, or on a toilet flush button or beside the hand dryer is a design fail.
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u/uf5izxZEIW 8h ago
In Brazil BS like this is common and legal, it serves as tests to see whether you genuinely need benefits by testing for motions commonly associated with manual labor...
Yeah it's scummy af and full of underhand tactics so the govt doesn't pay you, and many people require a lawyer to guide them on what to do during the interview.
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u/rizzycant 2h ago
I’ve seen a similar thing at the SSI office. I cannot imagine a disabled person who doesn’t have someone with them being able to use those stupid kiosks.
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u/SailorVenus23 1d ago edited 1d ago
I would really recommend not taking photos in government buildings or medical offices. A lot of federal buildings prohibit taking photos inside, and it can be considered a violation of HIPAA as well.
Just so you don't get in trouble, please don't take these kinds of photos. It's not worth reddit upvotes.
Im not responding anymore, I can't deal with the stupidity. Go take a bunch of photos in a government office and see what happens. Paste eaters.
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u/Current-Bowl-143 1d ago
Are you kidding, how can it be an HIPAA violation when there’s no personal or private information in the photo. It’s just a machine.
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u/karpjoe 1d ago
It's not a HIPAA violation unless the person taking the picture is a Healthcare employee, or someone who handles Healthcare information.
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u/randynumbergenerator 1d ago
People's misunderstanding of HIPAA never fails. The only thing missing is that they failed to spell it "HIPPA".
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u/SailorVenus23 1d ago
Depending on when you snap the photo, you could be capturing someone's info, or have something in the background. You never know, so don't do it. Violating someone's HIPAA rights is a serious thing, you can and will be prosecuted for it.
I work in a hospital, and I've done HIPAA privacy training every year. Employees are not allowed to take photos of anything in common areas because it could have someone's private medical info in the frame that isn't immediately obvious.
Just don't do it. It's not worth it.
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u/XiuCyx 1d ago
“Employees” is the key word here. A member of the public is allowed to take a photo in public. If there are “no photo” signs for that building then maybe security might ask you to leave. But HIPPA prosecutions are against medical personnel. The general public cannot be prosecuted for HIPPA. It’s specifically a law for medical professionals to abide by, not the general public. And this photo clearly doesn’t violate anyone’s privacy so it’s a non-issue here anyway.
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u/Current-Bowl-143 1d ago
Pish posh, there’s clearly no medical info in this photo in the foreground or the background. Stop being so dramatic
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u/SailorVenus23 1d ago
My point is, you don't know 100% that there isn't any protected information. And it's also illegal to take photos of government buildings and property. There are times you have to use better judgements and not post pictures on reddit that can have real consequences. It's not me being stuffy, the law doesn't care.
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u/Mr_Quackums 1d ago
it's also illegal to take photos of government buildings and property.
not in the USA its not. Unless you are in a special, designated secure area then take all the pics you want.
We need to share what our government is doing - the good, the bad, and the boring - and posting a large range of pics from inside government buildings is a good way of doing that.
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u/Fruitypebblefix 1d ago
You need to understand the law better. I work for the government and can tell you this pic taken at a public place owned by the government open to the public by a citizen is legal. Why? Because it's to highlight a violation with the Americans With Disabilities Act.
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u/Jazzlike_Log_709 1d ago
The public has no obligation to follow HIPAA. If PHI is on display, that is the responsibility of the business associates and the responsibility of the public.
That’s like saying OSHA laws apply to me every time I visit the doctor’s office. OSHA applies to employees.
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u/Mr_Quackums 1d ago
Taking photos of government buildings when and where allowed should be encouraged.
refusing to exercise your body is you get weak, frail, and vulnerable. Refusing to exercise your rights does the same.
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u/Outrageous-Use-5189 1d ago edited 1d ago
There is no person and no one's health photo in the image.
And as to privacy, before I left I spoke to the manager and pointed out the configuration, in which clients step up to a window at the front of the room has clients shouting to be heard through the plexiglass so everyone in the waiting room hears things that should be 100% private.
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u/Steel_With_It 1d ago
This is one of the dumbest-ass posts I've seen all day, and I recently spent half an hour mass-reporting hate speech.
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u/Past-Lunch4695 1d ago
There are several concurrent class action ADA lawsuits against Kiosk manufacturers just for this very reason. For some reason, the manufacturers don’t take current ICC reach ranges into consideration, therefore making products that are not up to code.