Hi everyone, I’ve been working at a private practice outpatient clinic for about 5 months. Initially I was seeing up to 20 pts a day, 3x a week, and 1 day for admin, and 1 day for assisted living (about 10 patients). I was able to keep up, even though I didn’t get much formal EMR training (eCW). I have a template for a normal clinic visit and for telemed. I’ve written dot phrases for the most common chronic conditions. I have some order sets but I need to make more… eCW is so slow, and I feel so slow putting orders.
The private practice’s main doctor of 20 years suddenly retired a few weeks ago so now I have become the only full-time doctor. They now book my schedule like an airline 😆They schedule 31-33 patients a day to account for no-shows. I average now about 24-27 patients a day. One time I saw 31. They had to increase my clinic days to 4. Not many procedures but they plan to buy more equipment to do these soon. The numbers come from admin pressure that we NEED this many patients per day to stay afloat. Likely true. We (allegedly) do not have good contracts (‼️).
I am exhausted and falling behind. I know the advice has to “automate” more things, more dot phrases, ai scribe… I was wondering if anyone had more specific advice. Obviously I would love to close all my notes the same day and understand the importance. I am just constantly exhausted, behind, and triaging what’s most time sensitive.
I also have started making my notes extremely short. I think this has probably been the most effective change for me lately… especially after a residency that was obsessed with long notes. 😅
Also I do not have other doctors to rely on for mentorship, and my admin barely know how eCW works. I’ve been doing a lot of tutorials on the support site. I learned so much from my seniors in residency, so being the main doctor for this practice is intimidating and lonely. The one other doctor just joined, is in his 50s, experienced, nice, but is only part time and doesn’t give very specific advice on workflow. I’ll try to keep observing how he does things.
Thank you for your senioring. It’s been awful.
ADDENDUM:
SALARY: I asked for a salary raise last month and they said they would in one month. 🚨
VOLUME: the problem is absolutely the volume. Drink this tea. They said at this time they are making $25-60 a patient because their allowable rates for their current contracts that they inherited from this clinic were terrible. I verified this with the biller and this is indeed true. Yes I am billing 99214 because I always take care of 2 chronic conditions and med mgmt 🏀 and 1-2x a week I do OMT so there you go, a little procedural billing 🏀. Math doesn’t math but also the math is bad. This clinic is a fossil.
- the patients still think a pap is yearly
- the med lists still have glimepiride 6 mg (retired dose)
- ciprofloxacin as first line uncomplicated UTI
Chart review is like archaeology 🔍
EMR: the tech tips really help. Yes at this time I am closing the charts asap so I can 🏃🏻♀️