r/OkCupid • u/CharType27 • 10d ago

How to cancel premium subscription? (Okcupid help doesn't work.)

I'm trying to cancel my description, and I checked the Okcupid help article (https://okcupid-app.zendesk.com/hc/en-us/articles/22977442983707-How-to-Cancel-and-Unsubscribe) which says to go to the subscription settings page, but I followed their link and it looks nothing like the pictures they have, and neither the main settings page nor the subscriptions tab have an option to cancel. Does anyone know if there's a way to cancel now?

I guess I'm just going to call my bank and dispute the charges, if they literally don't give you a way to cancel now.

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u/Ash3599 10d ago

Don't your cancel it in the Google play store app?

1

u/CharType27 10d ago

I don't have it on the Google play store, I signed up on the website and I use it on the website.

1

u/Ash3599 10d ago

Ugh, not sure how to help you. I always use the play store, so easy to cancel subscriptions there