How ironic

[u/rogerkerse]

Thought of trying out proton mail to have less spam and now I have 12 messages just from them 😅. Not really living up to the promise

[u/neo_amro]

You can change this in the setting to not receiving any email from proton other than account security

[u/[deleted] → u/neo_amro]

on ios the settings menu that leads to that doesnt work, so i had to change it on the website. Not a deal breaker but a bit unimpressed, would have preferred to opt-in instead of opt-out too.

[u/Spirited_Present0 → u/[deleted]]

try logging in thru web

[u/Cartman010 → u/neo_amro]

Where? I can't find this setting

[u/JoeSmithDiesAtTheEnd → u/Cartman010]

Open Proton for Desktop. Go to settings. On the main dashboard, scroll down.

You’ll find Notifications there. You can dial it in to your preference… there’s 12 or so options to choose from.

[u/ProbablyM_S → u/JoeSmithDiesAtTheEnd]

You can do it on the website as well.

[u/[deleted] → u/JoeSmithDiesAtTheEnd]

Specifically settings, then on the left hand side select "subscription", then scroll down to "notifications"

[u/teraterm → u/Cartman010]

I did it thru the mobile app

[u/neo_amro → u/[deleted]]

Hilarious 😂 😃 😄

[u/firedocter → u/neo_amro]

That is true for most of the spam I get. Doesn't make it any less annoying.

[u/miteshps → u/neo_amro]

The heading reads, "Welcome to Proton Mail, where privacy is default"

[u/Auslander42 → u/miteshps]

They're not selling or creeping on data, they're sending account and service communications per the account's settings

[u/miteshps → u/Auslander42]

The accounts settings should have been non intrusive by default is all I meant to say

[u/PA-01]

Oh no, 4 emails in 60 days? How am I ever going to manage my inbox?

[u/NeonRelay → u/PA-01]

For real haha, why did OP even post this?

[u/TopExtreme7841 → u/PA-01]

Gotta love when everything else is ignored to create a setup to complain.

[u/SpeechEuphoric269 → u/TopExtreme7841]

Dog, every company sends promotional emails to their own users. You can disable it, and as others said, its 4 emails in 60 days…

[u/TopExtreme7841 → u/SpeechEuphoric269]

Did I claim otherwise?

[u/Fight_the_Landlords → u/[deleted]]

lol @ calling Proton a corpo. their enterprise model is designed to prevent being taken over by corpos. Oh no, the big bad free private email/vpn company funded entirely by subscriptions and not venture capitalists is sending one message every two weeks during sale season.

[u/IllustriousCredit285 → u/Fight_the_Landlords]

What is their sale price now? Is it better than SimpleLogin.io ??

[u/giomjava → u/PA-01]

I get dozens from various ads PER DAY.

The OP is severely out of touch.

[u/forlorn_maiden → u/PA-01]

They have a large banner on every single one of their apps, which you have to dismiss individually and they repeatedly send you mail. ONE email is enough 2 emails about the same sale is just spam.

[u/PA-01 → u/forlorn_maiden]

If you are a paying customer, you can turn all in-app communication and promotional emails off. If you’re not, expect advertising. Nothing in this world is free.

[u/forlorn_maiden → u/PA-01]

As a paying customer I do not want to see TEN different ads for their sale, I don't even want to see ONE. Stop defending this, you just look like a freak.

[u/Resident-Variation21 → u/PA-01]

4 spam emails is 4 emails too many. On fastmail I get 0.

[u/hicks12 → u/[deleted]]

You can turn these off in the web app though? Pretty simple!

[u/holounderblade → u/[deleted]]

OP doesn't seem like the paying customer type

[u/blackbird2150 → u/[deleted]]

Since you sign up for them, none of them are spam. Also 1-2 a month is easily under a normal person definition of “less”.

[u/Much-Artichoke-476]

Hardly as it looks like it's over the course of a couple of months....

If you are a paid user you can disable all promo emails, not sure about the free tier.

[u/DrPinguin98 → u/Much-Artichoke-476]

Proton could simply send advertisements that are actually interesting for the respective customer, rather than just everything...

[u/Much-Artichoke-476 → u/DrPinguin98]

They look pretty relevant, I assume the user is free or mail plus and the adverts are for the unlimited plan / sales events.

Seems pretty relevant that if they like and use the service there is a chance they make like the other services...

[u/GKMp8DJqMy → u/DrPinguin98]

You can set that up at account level so you only get offers you're interested in.

Some people really don't deserve Proton.

[u/DrPinguin98 → u/GKMp8DJqMy]

I can't find anywhere in the settings to specify that I only want to receive advertising offers that are relevant to me. I can only turn it on or off. It also says that there will be one email per quarter for offers and special promotions, but it's more like once a week...

But you're right, people like you simply don't deserve Proton, especially when you say that to others...

[u/[deleted] → u/DrPinguin98]

Skill issue

[u/Sloopwafel]

If this is the worst thing happening on ProtonMail, I’m okay with it.

[u/Director-Busy]

This sub is too much toxic nowadays.

[u/Phrasophe → u/Director-Busy]

Absolutely, nothing but silly complaints.

[u/johnvogel → u/Phrasophe]

I was genuinely already wondering if that was some sort of adversarial campaign or something like that.

[u/GKMp8DJqMy]

That's not spam. You can also set it up so you only get offers you're interested in anyway.

[u/Corvoco → u/GKMp8DJqMy]

Getting unrequested emails is the definition of spam.

[u/smashed2bitz → u/Corvoco]

Unsolicited emails are spam.

These are matketing communications from a service provider OP is using.

That is the literal definition of email. Not spam.

[u/forlorn_maiden → u/smashed2bitz]

You can say that about EVERYTHING, "oh you used your email to make an account? well that's a service you're using and those emails are just communicating a marketing event for the service you use"

[u/smashed2bitz → u/forlorn_maiden]

Yes.

That is exactly how it is supposed to be.

Spam is from someone you never had any connection with. You didnt give them your email to be used for any reason.

That's what unsolicted means, my dear maiden.

[u/forlorn_maiden → u/smashed2bitz]

Oh so you're just evil, got it.

[u/vyashole]

4 emails in 2 months‽ THATS OUTRAGEOUS!

My inbox is full of span now.

[u/Mundane_Algae3401]

For me the mails from Proton are actually really helpful. I get notified for new features or new apps they release. If they didn't send me these advertisements for sales I would've have never gotten my subscription this cheap. And you can turn them off in the settings. I'm not 100% sure if free tier can do it too, but I think they can too.

[u/[deleted] → u/Mundane_Algae3401]

Free tier can disable them too

[u/Ekarron]

In the span of many months, very reasonable

[u/FreeJulianMassage]

This is embarrassing. It’s not too late to delete this.

[u/EnD3r8_]

They are not that many emails...

[u/Deerz_club]

Tbh I love that they send the mails so I can save money

[u/Loqh9 → u/Deerz_club]

Same I mean if you use the product for years and years why would you not want an email telling you you can get it cheaper, just once. It's far better than an ad placement on the page or not telling you at all. I did save money twice thanks to that

[u/j0zeft]

I mean… sure, you might have expected that you get NOTHING! That’s fair, but usually whenever I get a newsletter or an ad that I wasn’t expecting I just go ahead and unsubscribe it’s at the bottom of every one of their promotional emails!

[u/ExistentialTowel]

I feel like if you’re not paying for the product, you can’t complain when they ask you to.

[u/Short-Ad3648]

Five messages in 10 weeks.
You can disable email notifications.

[u/FavorableMadness]

If marketing emails are the make or break for you on promise keeping the world must be very dark for you.

ProtonMail is great, come on over if you have found your reason.

[u/Kandleman071986]

What is crazy is this can be switched off in the settings lol stop complaining, just turn it off.

[u/Jobah_20]

Literally all VPN's do this, it's black week. Don't you want to know when there's a better deal? I get black week mails from Surfshark, Proton and Malwarebytes (I have over 10 accounts from different companies because I wanted to try every popular vpn) i dont know why the others don't promote black week sale maybe they aren't generous enough but im grateful that some vpn companies are.

[u/Interesting_Drag143]

Wait until you experiment real spam then…

[u/Deivedux]

You can explicitly set which emails you want to receive from Proton. It's probably set to enabled on most of them.

[u/SteveClement]

Dark patterns are for everyone :)

[u/Personal_Ad9690]

What’s worse is that when I send someone an encrypted email or a drive email, they get pop up ads from proton

[u/Curious_Fail_3723]

Fragile. You're their customer. They want to keep you in their ecosystem. So yes they'll market to you. The amount of Redditors that are confused over how marketing and business works is astounding.

[u/healthy-okie]

Of all the things to gripe about? Good lord

[u/ElectricalWay9651]

Aside from the whole thing of this isn't actually many emails, for the people who do pay for it, they get far less advertising. Proton is a free service that LOSES MONEY from you using it. Unlike Gmail where they make money by selling your private data, proton loses money from free accounts and earns money from premium users. This is my personal opinion but I think its perfectly valid for them to want to earn money from you instead of losing money

[u/giomjava]

If you think this is spam, you're severely out of touch.

I get DOZENS emails A DAY from various crap advertisement etc.

These Proton messages are MONTHS apart. You're just rage bating.

[u/West_Possible_7969]

Opt in & opt out settings have unfortunately become the way that enable all companies to behave the same while blaming the user. Who can forget the full screen aggressive proton ads on all apps and web apps to paying users while they dragged Google for their in app notifications to upgrade on Twitter lol.

[u/KeesKachel88]

The worst part is that they only have discounts on introducing new members, like the duo package. Zero discounts on another year for existing subscribers.

[u/HonestVirus5410]

Bro I dont even complain, I use it for free and that’s just a reminder of the sale

[u/Prus1s]

How is that spam?! It’s over the course of several months 😄 that ain’t much

[u/NoWarning789]

Receiving spam doesn't reduce your privacy.

And it's very easy to charge this in settings.

[u/JohnMunchDisciple]

This is an RTFM problem, not a Proton problem.

[u/SimpleAnecdote]

Allow me to paraphrase the OP: "[I want a free service, that respects my privacy, with comparable features to a service offered by a multi-billion dollars company that has made its money by offering free services and selling my data. And I will complain if this new service allows me to opt out of its own mild sales emails (actual discounts mind you) but it wasn't opt-in. angry pouting face]"

And we wonder why these monopolies are so hard to break... The alternative must be more perfect than perfect, adjust to each user intuitively, and not cost anything, money or predatory practices, or slight inconvenience. Just free infrastructure and actively developed products sans taxes.

Side note: OP should check the meaning of irony. I think his post itself fits the definition, but not in the way they meant it.

[u/TheHeretik66]

Also they are not that frequent

[u/[deleted]]

Proton is lonely okay, it's not spam if all it wants is your friendship

[u/ProbablyM_S]

Just disable it from the settings…? They literally also tell you how many emails in a certain amount of time they'll send

[u/SaniaXazel]

You can change it in the settings, and this is over the course of months.

Besides, how do you want Proton to make money needed to continue what they are doing? You have yo cut corners somewhere, and this doesnt even harm you in any way

[u/_H4CK3RM4N]

You got like 4 mails in 6 weeks

[u/DelFresco]

4 emails in 2 months?.. okay

[u/Keddyan2]

3 emails in 3 months… ironic? Are you ok?

[u/TheMasgter]

uff this feels like low tier hate against proton.
If you don't like it move on switch to tuta mail or any other.
Is it so hard to check if you can opt out from these mails?

[u/BackgroundBrief6033]

Bei mir von allen möglichen Websites Emails bekommen das ich mich angeblich registriert hätte in paar Minuten voll Spam.bomb

[u/dopeymeen]

it’s my turn to post this next!!!1!

[u/NT1970]

Well that’s what you get for free mail. If you have the paid version like me, you get none of that.

[u/Reasonable-Site2719]

Wouldn't be reddit if somebody didn't say somethin snarky about getting what you paid for. Like
"Firstly, It's not even mehmehneh mamanama namma namani. AND B. did you seriouslyusly think...."

[u/philipz794]

Well spam is not a newsletter you accepted somewhere or didn’t opt out of

[u/[deleted]]

It's a setting you turned on or left on so...just turn it off 🤦‍♂️.

[u/H1ghSyst3m]

With spam they mean spam and Phishing from others, not theirs 😂😂.

But they are all promotions and newsletters and you can just turn off in the settings

[u/StrikingObligation74]

You can turn it off bud.

[u/Szymecz]

First messages are introductory, and the 3-day mail was literally about how you can get more storage for free.

[u/ADHDMI-2030]

Only 4 spam emails in 60 days? Sign me up!

[u/fromotterspace]

People on this sub think they’re Edward Snowden or Neo.

[u/rantob]

Just use fastmail. And that's not spam.

[u/_pclark36]

You know what spam is right?

[u/TopExtreme7841]

That's not what spam is

[u/The_Mild_Mild_West]

12 emails in like a three month spread lol

[u/Unseen-King]

Someone didn't get bullied enough in school for saying stupid shit

[u/p_e_g_a]

Set up a spam filter to filter out proton promotion emails lol

[u/Digiee-fosho]

It’s spam if they don’t fucking fix their apps so they fucking work instead of making excuses & offering discount sales. Also TBF they really screwed up the interface on the last android update it has no customization, while people can’t auto backup from Linux, which is shameful for 2020 standards, leaving their visionary users hanging. So to wonder why there is always a sale on their platform or suite? It’s marketing promotion, but once you see the shitshow behind the curtain when you want workflow like office or gsuite & the answer is in the sake of security, come the fuck on, & come up with a better answer, because that lame fucking excuse is getting old, & why it’s getting old, proton wallet, that’s why

[u/Resident-Variation21]

This right here is one of the 3 reasons I won’t switch to proton mail. I expect 0 ads in my inbox from the company I’m paying.

I don’t care that it’s “only a small amount over months”, it’s not 0. It needs to be 0.

[u/eddieb24me → u/Resident-Variation21]

Then simply turn off these notices in settings and it WILL be zero. Why is that such a burden for some people??

[u/Resident-Variation21 → u/eddieb24me]

Why on earth do I have to manually turn off a feature that should be off by default? That’s a BS answer and you know it.

[u/daknls2006 → u/Resident-Variation21]

You give off "old man yelling at clouds" vibes bud. Every company wants to make money. For the amount of ad emails they send, which is VERY VERY minimal, it's not a big deal. You know how easy it is to deal with it? Delete it before opening it, or turn it off in settings. Stop complaining just for the sake of complaining.

[u/Resident-Variation21 → u/daknls2006]

every company wants to make money

And if they want my money, they need to stop with the BS

it’s not a big deal

You don’t get to decide what I classify as a big deal.

Also even small deals matter when the competition is so good.

Until this is off by default and permanently, I will NOT be spending any money on proton. Period. End of discussion.

Edit: and they blocked me because they know I’m right and have no argument against it. Typical.

[u/daknls2006 → u/Resident-Variation21]

Old man yelling at clouds intensifies

Telling a company to stop advertising in order to earn your money is certainly....a take. Not a very intelligent one, but certainly a take.

If you hate Proton so much, why tf are you even here?!

[u/eddieb24me → u/Resident-Variation21]

Not a BS answer at all. It takes maybe 20 seconds to turn it off and done - you move on with your life. You’ve taken 5x that to go on this subreddit to complain about it. 

[u/Resident-Variation21 → u/eddieb24me]

Whatever you need to tell yourself to cope with reality.

[u/Sashreek73 → u/Resident-Variation21]

Ok Boomer

[u/Resident-Variation21 → u/Sashreek73]

Lmao.