r/SonyHeadphones • u/vicgrayson • 2d ago

This was the second hinge replacement since bought btw

Post image

Not even after using sony’s tech service.

Thank you sony, very nice. I’m going straight to bose now.

54 Upvotes

94% Upvoted

45 comments sorted by

33

u/GamerBeast954 WH-1000Xm6 2d ago

Sorry bro. See you on the other side with Bose or Sennheiser

3

u/Okms_Vonessa 2d ago

Bose build quality is way better imo

2

u/vicgrayson 2d ago

Will do. 👍

1

u/WhatRWeDoing2 1d ago

Just bought my first sennheiser because of this exact thing. Hadn't even realized it able to be fixed, but I had my set for some years now anyway

16

u/hyperpoori WH-1000Xm5 2d ago

It's my time to post this.

15

u/DutchTomatoSoup WH-1000Xm4 2d ago

2

u/Interesting-Event378 1d ago

which model are these?

2

u/googlemailcom 1d ago

I hope you’re not paying for the hinge replacements

3

u/Ok_Abbreviations8792 2d ago

Put those headphones on your head, not under your car

3

u/synthwaveman 2d ago

Stop buying garbage

1

u/Zuriel701 1d ago

Buy the 15dollar 3d printed support ad on. Bought mine once i saw a crack. Still ok 3 yrs ago

1

u/ranelk1 1d ago

Do you have a link to this?

1

u/Zuriel701 1d ago

https://a.co/d/05JCcbdW

It looks like this. Currently only seeing 30 dollar ones. Try searching for those chinese ones to make it cheaper Only downside i noticed is it kinda hard to place now in the portable bag. You only need to just screw it in

1

u/ranelk1 1d ago

Thanks

1

u/KitKat_extrusion 1d ago

Lmao someone told me on this sub that everyone with a broken hinge issue is just bad at taking care of their “expensive headphones”

1

u/nerdydudes 1d ago

The fuck is your point

1

u/iatecurryatlunch 1d ago

Should've got those Sennheiser M4, M5, hdb630

1

u/refinedm5 WH-1000Xm4 1d ago

You can 3d print hinge reinforcer to minimize the chance of this from happening again

1

u/Designer_Cattle_8954 1d ago

Do you happen to know where I could get said files? I tried searching for them without ever finding them.

1

u/refinedm5 WH-1000Xm4 1d ago

You can find some here

2

u/LaddieNowAddie 1d ago

You shouldn't have to. That's the point.

2

u/refinedm5 WH-1000Xm4 1d ago

He bought the headphone already. You can't undo that

1

u/M4TT___M 1d ago

Yo tuve que hacer una reparación no tienen repuestos aquí para los ult 900

1

u/3rd_Floor_Again WH-1000Xm6 1d ago

Technics A1000

1

u/Hopeful-Biscotti7674 1d ago

thanks, not buying this crap ever

0

u/Typical_Check2414 1d ago

How people break this? Mine have 2-3 years of use and they are like new.

2

u/Lluis__ 1d ago

Las mías también, como nuevos los auriculares tras 1.200 horas.

1

u/nerdydudes 1d ago

Because Sony has shit qc and its a probability thing not a certainty… good for you for not having a dud

0

u/Prime-TF 1d ago

That white mark is mighty suspicious. Did you drop it by any chance?

2

u/vicgrayson 1d ago

It’s a superglue stain, I tried to fix it myself the first time with no results

1

u/Interesting-Ad1350 1d ago

I love Sony but no freaking way I’m buying the XM5 or XM6. I went from the GOAT(XM4) to the durable af Collexion. I don’t think those hinges will fail.

1

u/Shake-your-booty 1d ago

This is the way.

0

u/Other-Philosophy4099 1d ago

xm6 doesn’t have this issue i got my xm6 for 220$

-5

u/ayurvedadoctor_aman 2d ago

Bro how u use your sony headphones??

I think u use them so much rough

If u take a little bit of care . I don't think hinges will break

3

u/Brokenlynx7 2d ago

Sony are cheap plastic so the hinges break easier it’s not the original poster’s fault when it’s happening to everyone as the exact same spot.

-1

u/ayurvedadoctor_aman 2d ago

That’s a fair point since it’s happened to so many other users, but I’m currently using the Sony WH-CH720N and really hoping I don’t run into that issue too! 🎧

-2

u/Salty_Deadstar 2d ago

No I get it happening it finally happened to me after 3 years but if you some how manage to break it 3 times, I think it's also user error at that point.

1

u/nerdydudes 1d ago edited 22h ago

If it was user error, you'd expect the damage to show up in different places. Scuffed cups, a bent headband, broken buttons. Instead it's the same hinge, same spot, every time, and nothing else on the headphones fails. That's what a weak part looks like.

It's also not just OP. Sony has its own support page for headband repair on this model, there was a US class action over it (Kanter v. Sony), and there's a whole market of third party XM5 replacement hinge kits on Amazon selling hundreds a month. Nobody builds a parts market around something that only breaks when people abuse it.

Breaking it once after 3 years is lucky. Breaking it 3 times under normal use is the defect doing its propability thing and breaking…

1

u/Salty_Deadstar 1d ago edited 1d ago

Ahh I didn't know it was that bad for everyone perhaps I got lucky, yea fuck Sony. Edit damnn you used ai

1

u/vicgrayson 2d ago

I mean I kind of use it like any other headphones really, gym, music, walking.

The first time they broke was when I in a plane and I fell asleep, my head tilted and the pressure made them break.

The second time my maid just grabbed them to clean them and they snapped.

Third time, I was just using them normally listening to music in my laptop and the hinge cracked.

I really wanted them to last, I love the way they sound, it’s just a shame and I tried using them broken like that but my neck hurts after a few minutes because it has to adjust to the weight.

1

u/HotConstruction677 1d ago

there are 3d printed reinforcement kits to fix this that are also like 40$ they clamp over the hinge portion and still have mobility

-2

u/Due-Monitor5351 1d ago

xm5s just arent that good, xm6s are such an upgrade but i understand the bose senn swap

1

u/Sovereign108 21h ago

My XM5 hinge has snapped but all that happens is the left cup rotates all the way but it still works. Got insurance on it so I get the insurance money and use until it breaks :) then back to Bose Ultra.