cant pair controller to slot 1

[u/Small-Barnacle-8669]

For some reason when i try to pair my controller to the puck and the steam machine internal they both always pair to the second slot and overwrite the previous pairing. Has anyone had a similar issue and found a solution or is this an issue with the latest firmware?

[u/Full_Welcome_1418]

Mamy similar reports lately. Including one i made myself even i could do so before. Looks like a firmware bug. I guess we should wait for a fix

[u/Ace_the_Firefist → u/Full_Welcome_1418]

I will try later today with my normal puck. If it doesn't work I will write a "bug report" if I can't find one.

[u/Ace_the_Firefist → u/Ace_the_Firefist]

With one puck I can't use the other slot. I assume you have one puck paired, switch to the other slot and then try to pair right?

[u/jajabro1]

Good to see this is becoming more widespread so Steam has to respond. For awhile there it seemed like only a couple of people so it was going to get buried! But yes, I'm there with you with the same issue. No matter what I do, following instructions to the T, restarting steam between pairings, using Windows, Linux, steam OS whatever puck I pair overwrites Slot 1 R1 and doesn't write to slot 2 L1. Yes, I'm booting into slot 2 the power on sound is different.

My bet is there's a firmware bug as well. My guess is the firmware just write to slot 1 because I notice when pairing is done and I was booted into slot 2 the controller reboots. I can't remember if it does if I force a boot directly to slot 1.

That or it's a bug on plugging in a USB cable to forces it into slot 1 before you can click yes on the pair? Hard to tell

[u/P5ychokilla]

Have you checked for firmware update for both the puck and the controller? (Plug the controller in via USB)

[u/Small-Barnacle-8669 → u/P5ychokilla]

yeah both are on the latest firmware

[u/Ace_the_Firefist → u/Small-Barnacle-8669]

The new fix turn off firmware also doesn't change this behavior.