r/ValveIndex • • 5d ago

Question/Support Major "Connection" or BT issues on Windows 11 - Digital Forensics Scientist clueless...

I'am posting here because I'am desperate by now.

I'am trying to run Elite Dangerous (or any other Game) on my Valve Index - which worked flawless like 1 1/2 years ago. I did not touched it in a while.

When connecting the Index, at first it wasnt detected at all by SteamVR. Base Stations are green and the Headset turned from blue to green (staying at green).

After random troubleshooting, a lot of try and errors - I managed to get it running (for a really short period).

Than, the Base Stations seemed to "malfunction" they weren't detected anymore (SteamVR said it is BT connection issue) but even restarting them or powercycle the Headset wouldn't fix it.

That's the "stable" state now.

After removing any USB device except of Mouse and Keyboard, removing every driver of unconnceted devices, deactivating Core Isolation and Blacklisted Driver (and also basically any Windows Defender feature), disabling USB power safe and PCI-e Power safe features in my Powerplan as well as disallow Windows to shut down any USB device trough device manager:

The Index wil be recognised now - quite stable. Sometimes it works for a short period, but than (especially when I take it off - the base stations disappear, wont connect again. I was never able to play a game - never...)

Title is not a rage bait - I'am a Digital Forensics Scientist, normally I fix such issues quite easily. Despite the fact I'am more software and network focused, I'am typically not clueless. But this Valve Index drives me crazy!

System:

- Intel i9 9900 K

- RTX 3080 Asus ROG

- Asus ROG Strix Z390 M-Gaming Mainboard

- 32GB DDR4 RAM

- Gaming / Steam runs on a Samsung Pro NVME M2

- OS: unmodified Windows 11

Please someone tell me, there is a solution or a somewhat reliable workflow to get this freakin Headset running...

This is really unbelievable to be honest.

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