r/googleworkspace • • 17h ago

Google WorkSpace….HELP!

1 Upvotes

I have been locked out of my Google Workspace account for my business for months! The problem is that I changed my phone number without updating in Google immediately and 2-Factor authentication is killing me bc my new number is not registered with the account. I am not even able to get in through my back-up email. This also prevents me from accessing Google Support for my account—I have to be able to get into my account to request Google Support. Has anyone had this issue? If so—how did you correct it?

I have been paying for Google Workspace for nearly 10 years so this is very disappointing bc so much is tied to this account.