I recently setup a new Ugreen DXP4800 Plus.

I'm following Marius's blog post to setup up Immich on this NAS with GPU acceleration. The NAS is set up with the following volumes:

• Volume 1: RAID-1 Dual HDD
  • I have multiple shared folders here (Photos, Videos, Music, etc.)
• Volume 2: RAID-0 Single HDD
• Volume 3: SSD (for Docker containers)
  • This is where I'm hosting all the docker containers.

I'm attempting to setup the immich Docker container to run on volume3 (SSD). As per this documentation, I've updated the environment variables and the docker composer yaml for

• UPLOAD_LOCATION & BACKUP_LOCATION on volume1 (HDD)
• THUMB_LOCATION, ENCODED_VIDEO_LOCATION & PROFILE_LOCATION on volume3 (SSD)

When I deploy the container, it created the following directories on both volumes. Volume1 (HDD on the left) and volume3 (SSD on the right where docker container are deployed).

It's interesting that on volume1 (HDD on the left), it created the profile, thumbs, and encoded-video folders as well.

The immrich container fails to start since it couldn't create /data/encoded-video/.immich. But it create the encoded-video folder there.

2026-10-18T02:20:40.778732057Z [Immich-SERVER-GPU] [Nest] 7  - 10/17/2026, 10:20:40 PM   ERROR [Microservices:StorageService] Failed to create /data/encoded-video/.immich: Error: EACCES: permission denied, open '/data/encoded-video/.immich'
2026-10-18T02:20:40.783620030Z [Immich-SERVER-GPU] microservices worker error: Error: Failed to create "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://docs.immich.app/administration/system-integrity#folder-checks for more information.", stack: Error: Failed to create "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://docs.immich.app/administration/system-integrity#folder-checks for more information."

How do I fix this?

I'm currently looking to run Immich as a photo repository for my family. The promise of Immich face-sharing caused me to take the plunge and spin up a server. It's been working great, even if just for me, but I want to start taking steps to make it available to family now that 3.3.0 has been released.

I'm hoping someone who has done something similar could share their experience so I can minimize my trial and error.

I currently have a "Scanned Photos" folder and in it there are four directories for each branch of our family (mom and dad sides for both my wife and I). Currently, those four folders are synced with google drive and I share the respective folders with the various sides of the family. They can browse, but don't have any robust searching available to them.

Each directory has sub directories based on if the photos came from a random catch-all box, or if they were from a specific set (such as a wedding photo album), so using the photo structure is key to me.

Short version of what I want:

• Four specific logins for each branch of the family with access to photos based on folder structure
• No way for users to edit tagged faces or names since they'll be shared.
• Only allow them to browse faces that are in the assets shared with them.
• Nested albums
• Automatically associated new photos with the shared asset if they're added into the folder.

I know asset sharing with folders and nested albums aren't supported directly, so I'm looking at using some sort of external too (Savloxia maybe?), but I'd like to minimize chances of the workflow breaking during updates or chasing my tail

My current setup:

• Synology NAS with \\NAS\Pictures shared: (135,000 files / 950 GB)
• Ubuntu Server with the above directory mounted
• Portainer with Immich stack. Sub directories listed as read-only assets in my stack YAML.
• Immich scans and processes new photos at 2am

I’ve been using Immich for several months now without any issues.

Besides backing up my Pixel 8, I’ve also added a few external libraries.

Now I’m having a problem that started around the time these two things happened:

• I updated to 3.3.3.
• During the update attempt, my VM ran out of disk space. I shut it down, expanded the disk, booted it back up, and got everything running again.

I’m not sure which of those triggered it, but I’m now seeing the following issues in the web interface:

• All newly uploaded photos from my phone have broken thumbnails.
• Yesterday, I ran the thumbnail generation job for ALL assets. That fixed the existing photo thumbnails, but any photos uploaded afterward have the same problem again.
• Recent videos also have broken thumbnails, but rerunning the thumbnail generation job doesn’t fix those.

Any suggestions on how to troubleshoot this or check whether something got stuck or didn’t recover properly?

Hello all! I’ve been an Immich user for a few years now and I’ve run into an interesting issue.

About 2 weeks ago my lxc instance stopped when the disk hit 100%. I decided to mount it and remove the “encoded-videos” directory entirely to free up some room so I could at least get into the container and add more storage (and create a backup).

For some reason, the section of photos and videos between September 2025 - December 2025 are corrupted. They cannot load in from the server, the thumbnails show, but the videos and photos will never load. I’ve tried to figure it out? But in maintenance mode it says that I have 20K corrupt files and I can’t figure out a way to fix them.

They still exist in iCloud, should I remove them on Immich and let iCloud re-sync them??

Thanks again for any helpful suggestions!