r/mildlyinfuriating • • 21d ago

I'm slightly vexed Grown man gets mad because he doesn’t know what ordering a “plain” burger means

So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.

I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.

Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.

“You made my food wrong. There’s nothing on it.”

“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”

“I did. Do you not know what that means? Like a McDonald’s burger.”

Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?

“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”

I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???

He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.

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u/MidnaQueenofCalicos 21d ago edited 21d ago

Letting people stew when they're not willing to look at themselves as a culprit is a situation is a good call. I always tell my codependent friends to let adults be adults, even if they're dysfunctional. It's usually the rescuing them that makes the behavioral issues worse.

Edit: That is also my understanding of what went wrong with my dad. He had one severely abusive parent, and one severely codependent one that always rescued him. It created some kind of messed up chasm in him where he never wanted to abuse us (he didn't, he never hit us or cussed us out, he was always supportive when things were going badly in life) but he also felt like was was allowed to treat anyone the way he wanted to and that someone was just going to circumvent the consequences of his actions.

Like I said - he was a perpetual child. He never grew past any of it.

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u/-effortlesseffort 20d ago

Thanks for sharing. Yeah there's no reason to get worked up about things when older adults are behaving badly. Not my fault, concern, or problem.

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u/Jandklo 20d ago

Sounds quite a bit like my dad who has undiagnosed bipolar disorder. I know he has it because my brother has been diagnosed type-1 and they have virtually the exact same emotional MO. Not saying your dad does, but my dad was equal parts an incredible and awful parent.

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u/bayleebugs 19d ago

Abuse has many forms. Watching him behave like that is emotionally abusive for a child.