r/mildlyinfuriating • u/50calTaco • 21d ago
I'm slightly vexed Grown man gets mad because he doesn’t know what ordering a “plain” burger means
So I work at Five Guys and for those who don’t know, when you order a burger there you get to fully customize the toppings on it (helps justify the price tag a tiny bit i guess). And you choose between a little (single) or regular (double) burger.
I had a pleasant enough exchange with a customer while ringing up his food… and when it came to his cheeseburger I asked what toppings he wanted on it. He looked at me and said, “Oh you know… just a plain, regular cheeseburger.” Ok great, a cheeseburger with nothing on it, easy enough.
Well we make the food, and a minute after he gets it he comes back up to me, visibly annoyed and holding the burger.
“You made my food wrong. There’s nothing on it.”
“Oh I’m sorry sir, I thought you’d ordered a plain cheeseburger.”
“I did. Do you not know what that means? Like a McDonald’s burger.”
Ok first of all, “McDonald’s” is not a standard for how someone orders burger toppings and second of all, this guys in his late 40s to early 50s and has never once run into this issue ordering a plain burger?
“Ok I’m sorry about that sir, we’ll remake that for you. What exactly did you want on it?”
I shit you not, with an annoyed voice he ordered:
Ketchup. Lettuce. Pickles.
So notably NOT a McDonald’s cheeseburger???
He got what he wanted in the end and I apologized because customer service but like?? I’m in awe at the sheer level of misunderstanding and audacity.
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u/MayorofKingstown 21d ago
I work with a guy like this. He uses vague colloquialisms or one off terms as if they are universal and part of common lexicon and when people, invariably get confused or do not understand his message he acts like everyone is just stupid. I've worked with him for over a decade and he does it probably once a week and as far as I can tell he has never clued in that he is in fact, the problem.