r/mildlyinfuriating • u/AsleepCat636 • 10h ago
Ruined by Technology Apparently you have to provide your contact information before a salesperson will help you at SuitSupply
I’m shopping for a new suit, and although SuitSupply is a little below the price range I’m considering, I figured I’d pop into their store at Brickell City Centre in Miami to get a sense of the quality.
As soon as I walked in, a woman greeted me and asked how she could help. I started describing the style of suit I was looking for, but she cut me off, turned over a phone, and presented me with a QR code stuck to the back.
I scanned it, but cell service in the store was terrible and the page wouldn’t load.
After standing there for about 30 seconds staring at a blank browser, I asked if I could just speak with a salesperson and look at some suits.
She told me they needed my email address or phone number to pull up my customer profile.
I’d never shopped at SuitSupply before, so obviously I didn’t have a profile. Presumably they wanted to create one.
I asked her directly whether providing this information was actually a requirement to receive help in the store. She said yes.
At this point, getting increasingly irritated, I told her that since the page wasn’t loading, and I wasn’t particularly interested in providing my information anyway, I wasn’t going to do that.
She curtly replied, “Have a beautiful day,” and gestured toward the entrance.
So I left.
Am I crazy for thinking it’s ridiculous that I can’t walk into a clothing store and speak to a salesperson without first handing over my contact information?
I realize I’m probably being a little petty, but this experience has pretty much guaranteed I won’t be shopping at SuitSupply anytime soon.
25
u/SMELLSLIKEBUTTJUICE 9h ago
Its always 90210 or 60653 (Scruff McGruff's home)