Surprisingly bad service from Printique

[u/mysticfalconVT]

I used to use Printique for a long time to get prints but moved away when I setup a website with built in ordering. I just had a customer reorder 3 dozen cards they had me print for them a few years ago and I had printed with printique. I just went back to printique and hit the reorder button.

Well a week later I got a box... with 1 dozen cards in it. I called them up and after a long call and a while on hold they agreed to send me the 2 missing dozen and expidite them now that things were getting delayed.

Another week later I got another box from them... with 1 dozen cards in them. Called back and they kept putting me on hold. I had to repeat, yes all I got was 1 more dozen and they would put me on hold again, and again and again. They finally agreed to send the last dozen to me and when I said again that this is ridiculous they just said... This is the last one so you're good now.

It seems like their service really went down hill while I was gone, and moving away from them was a good idea.