r/GaState • u/Turbulent_Sort3177 • 19d ago

General Anyone outlook not working?

I know it was down this past weekend but it’s say “user account does not exist in tenant Georgia State University

Edit - thank you all for the solutions! Keeping this up just in case anyone else needs help

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u/Pure_Judgment_5108 19d ago edited 18d ago

This took wayyyy too long but here is what I did to get it working on phone for Outlook
Note: Reinstall the app first.

  1. Add account
  2. Click the option “Skip”
  3. Enter school email (click next then go back)
  4. It’ll prompt “Add email manually” or something like that
  5. Click Microsoft 365.
  6. Enter your usual email/password

1

u/Quick_Following_1003 18d ago

you are a godsend to this earth. thank you for sharing the steps to fix it. i hope your pillow is cold tonight.

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u/TheGratitudeBot 18d ago

Thanks for such a wonderful reply! TheGratitudeBot has been reading millions of comments in the past few weeks, and you’ve just made the list of some of the most grateful redditors this week!