As someone who worked for a road department, we did actually. There's a service we contracted out that would go over every square inch of the roadway with cameras, and gave us an extremely detailed report of the health of the roadway, alongside any major problems.
I don't know why people are downvoting OP, he's absolutely correct. A functional government would be a government where you don't need to contact the mayor, instead being able to submit any and all problems conveniently through a road dept's website and/or phone/email.
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u/Wickedocity 17h ago
Progress would be having a government that functions without having to contact a mayor.