What happened here?

[u/HubbinteExceptHesGay]

I accepted a pizza order and I walk in, a lady is returning two pizzas as she said she was unassigned from the order and hopes the next driver actually gets the food.

I walk in and the food she returned was MY PICKUP!

Obviously she didn’t steal the food if she drove back after being unassigned.

I know DoorDash was having issues unassigning orders randomly but I’m not sure Uber Eats

Also we compared everything and the moment i accepted. She was unassigned.

I asked the client and they said they didn’t pay attention so no details there.

[u/Traditional-Share657]

Lady forgot to complete pickup steps at merchant.