Hi all,
Got an offer for 125k points to upgrade my Gold card to Platinum and took it.
Well... I thought I did. The website didn't seem to register my upgrade request so I did it again. Lo and behold, I received two Platinum cards in the mail, with two different card numbers. It turned out that somehow, I had upgraded both my Green card to Platinum, as well as my Gold card to Platinum.
I called AmEx today, and the rep said that she double and triple-checked with other team members ā she hadn't seen this before, but I was able to successfully upgrade both cards \*and\* both cards have a 125k bonus attached to each of them, individually. I have unlocked a 250k point bonus for 12k minimum spend in 6 months (but with two card fees), essentially.
As part of my upgrade, I had also requested a companion card for my spouse, so in a week we received 3 Platinum cards for the both of us!
Now I'm feeling conflicted. Both my spouse and I are existing CSR holders, and my plan was to downgrade my CSR in Feb when my billing cycle restarts (spouse's billing cycle restarts in April). I was working my way through the AmEx SUBs (Green, Gold, then Plat) first and my spouse would work through the AmEx SUBs later. We will be able to hit the minimum spend on both of the new AmEx Plat cards, but we won't be able to maximize all the rest (rideshare, hotels, etc.)
If you weren't able to use the majority of a Plat card's benefits, would you still keep it for a year for 125k points?
This feels like a great opportunity, but I'm worried about juggling all of these cards in the upcoming year.
Any advice is appreciated, thank you!