r/bell • u/cupof2 • 2d ago

Question Upgrading through App order cancelled

I upgraded from iphone 14 pro to 18 pro through the app yesterday and got a extremely good deal IMO. Too good to be true almost. But it went through and the app says order received “confirming and processing” and I got confirmation email as well. Is it possible for them to cancel my order / not honour it? If so, what rights do i have?

3 Upvotes

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1

u/BlacBlueberry 2d ago

Man I could be wrong but I think there’s a clause that allows them to modify the plan

1

u/suite307 2d ago

Nah, there is not.

1

u/BlacBlueberry 2d ago

Ah Ty for clarifying!

1

u/suite307 2d ago

Check if you haven't been flagged for fraud, they are very skittish with the new  iphone 18s

1

u/cupof2 2d ago

Cant say, i just placed it yesterday and the status is confirming and processing. I been a bell user since 2023

1

u/suite307 2d ago

Oh, if your order isn't outright cancelled, everything is fine.

1

u/cupof2 1d ago

It got shipped! $31.75 a month for iphone 18 pro with 200gb data lol