Honestly this is what annoys me most đ not only does it make it awkward for the consumer paying, but itâs obvious that the person on the till finds the situation awkward too.
I agree it's awkward but what else could they say in that moment?
*Edit for context:
To those saying âthey could just hit no tip,â I think weâre talking about 2 different scenarios.
If youâre paying for a bag of chips at a gas station, I completely agree itâs absurd to prompt you for a tip. I was talking more baristas and bartenders that work for min wage + tips.
No doubt tipping culture has gotten way out of hand in the US, Iâm just saying those min wage + tips folks are just trying to get through the transaction.
âDonât hate the player, hate the game.â
- Milhouse Van Houten
Iâve actually had someone in a small market I go to press no tip himself to get through the prompts before turning it to me to pay. Almost looked like the owner added the tip screen but either those didnât actually go to the staff or they didnât like it / found it too awkward. After a few weeks he didnât do that any more. Assuming management wasnât too happy with it
I've sadly actually seen this happen. The manager told them "go get a lawyer" and then ran off. He hired college-aged people, so he very well knew they didn't have the resources to sue him.
I do it because people just stare at me and donât even look at the tip prompt, which I know theyâre more than likely going to skip. Several other reasons but the main reason is because people are zombies.
Haha yeah I watched someone slapping his card against the machine while it was asking for tip. Lol employee was like wtf? I told you to hit this red button to skip.
Happened to me. I used to work at a small alcoholic shaved ice stall in a community hall and had the same system set up. One day I notice one of my coworkers taking a picture of the system's report of our sales for the day which included total tips. I asked him why and he explained that he had done the math for a while and found that the amount of tips we were receiving on our paychecks was substantially less than what should have been. He said he was gonna keep collecting evidence and submit to the Department of Labor/state workforce commission. He did so and the process took a while, so long in fact that a couple months after I left the place and was working elsewhere, I got an email stating I had an incoming paycheck from them and was confused. Lo and behold it was a large sum of money labeled as tips. Messaged old coworkers including the one who did the reporting and they also had the same thing. Spitefully, I messaged the owner/manager of the business and asked why we were receiving it. They didn't respond lol
I use to do residential HVAC and we would charge cards through our iPads. There was a tip option that started at 20%. I skipped thru it every time and no customers ever saw it. I wouldâve felt like a beggar as I was already making decent money. And 20%-30% on an already expensive repair bill felt like a scam. But, if they offered to tip in cash I gladly accepted because it felt like that was something they planned on doing themselves.
Not tipping but for back to school my store added an option where someone could add a certain amount to get kids back to school stuff. Well I get a LOOOT of Spanish only speaking customers so at one point I got into the habit of just pressing no automatically for them lmfao.
The screen asks that and also some service questions so it starts with tip and ends with a how did we do today - your version only addresses the tip. The server also doesnât program the machine and the information changes, as does the order it asks, sometimes.Â
Truly. Living in a city, tips are a solid 30-40% of my income. It'd be great to just get paid what I'm worth and not have to worry about it (Ive always wanted tips to be reserved for personalized and exceptional service because in the specialty coffee industry that's what I strive to achieve), but as it stands, if we just stopped tipping and ended tipping culture, I'd be absolutely fucked.
If tipping culture stopped, you would look for a job that didnât rely on tips. Itâs not a hard solution. In Ontario Canada, itâs actually illegal for a server to be paid less than minimum wage as of January 2022.
I live in Ontario. In Ontario Canada, minimum wage isn't enough to afford life in a big city. The specialty coffee world is one of my passions and one of three jobs I work - and I already make decently above minimum wage in the field. It still is barely enough, and tips, as well as living with a partner, are the only reason I'm able to save towards any sort of future.
I also teach singing and music, and work gig work as an actor. Those pay a better, but it takes years to build up a reputation and connections to the point of working consistently enough to drop the "day job" fully. I'm not there yet, so I work in another field that brings me joy to pay the bills.
Maybe it's crazy of me but I believe that people should be able to work in fields they enjoy and get paid enough to live off of it. Minimum wage might be enough to live off of somewhere like Trenton or Pembroke, but I'd be miserable living there and unable to follow any sort of career path I enjoy, so why would I do that? I'd rather be struggling and doing what I love than making money and being completely miserable. That doesn't mean I can't advocate to lessen the struggle for myself and others.
You can't say "You would look for a job that doesnt rely on tips" when millions of Canadians, very likely you included, enjoy the services that restaurants, coffee shops, and every other job that pays minimum wage, on a daily basis. People need to be working these jobs, adults need to be working these jobs for society to function the way we currently live it. Those people deserve to afford to live as well.
Regardless of how you feel about the value of minimum wage jobs and arts workers, there is an objective cost of living crisis in Canada right now that especially impacts people who live in cities. Every single person living in cities rely on these workers, and yet they can barely afford to live in the city that requires them.
You never outright tell somebody the screen is asking them to tip. Itâs essentially the same as vocally telling them to give money. It gives more of a choice to the customer when you donât mention the tip.
But it's a valid question for a lot of the places trying to make you tip nowadays. That's not what is ruining the experience, shitty business trying to shift more of the onus for paying their workers onto the customer is what's ruining the experience.
I 100% agree. Maybe people should stop supporting those places entirely rather than just hitting no tip! I'd rather be out a job and shifting culture than have what we got now.
The problem is that it's hard to not support places that do this when it's become almost entirely impossible to avoid. Hence why pepole are getting upset and asking the question, because we're seeing it nearly everywhere.
lol. I agree with this sentiment mostly, but I donât get why they canât just say âitâs gonna ask if you want to leave a tipâ. Why do they feel the need to say âask a questionâ instead?
yeah its like saying "i'm gonna go in to this room over here for some time" when someone is going to the bathroom, like it just makes it so much weirder
Because it's embarrassing to essentially admit youre asking for more money. It's embarrassing to see these buttons add 2-4 extra dollars onto purchasing a single pastry that's already overpriced. I hate tipping culture but my skill set lies within the service industry. If I want to pay my bills I've got to flip that shitty little screen around at you whether I like it or not.
When I had to do this using the shitty square system, i would tyically say âyou can skip this part if you likeâ and 99% of the time- they would then tip đ
I'm just so over it. I used to always tip at least 20% for full service, probably 15-20% for takeout, and at least a dollar every time I'd go to a coffee shop, but this was when it wasn't shoved in my face constantly. Now I still tip 20% at full-service places if the service was good, but I've started doing the math on the subtotal instead of the total, and I never tip for anything limited-service, like a coffee shop or a Subway. Tipping culture just got so scummy; the whole thing is built around guilt-tripping people instead of just asking for the price needed to make a profit and pay their employees.
Personally I think itâs because people are used to tipping waiters/waitresses where itâs heavily expected. So in a similar situation (paying for food) there is this psychological pressure and feeling of obligation to do so.
Because usually it asks for more than just a tip. Would you prefer they say âThe screen is gonna ask you to leave a tip, then itâll ask if you want a receipt, then itâll ask if you want to rate your server, then itâll ask you if you want to rate your experience, then itâll ask if you want to rate the restaurant as a wholeâ or would you rather they just say âthe screen is going to ask you some questionsâ
Some people legit get offended.
I just donât most of the time and often times they just leave the screen pending, if the customer was particularly an asshole, Iâll find them and let them know. They didnât finish their transaction.
TLDR: Just click the fucking button, most of us donât give a shit what your choice is.
I do concessions at a local concert venue, I work there as part of a non profit booster club. The only money we make is a small percent of sales and 100% of tips. The venue does not allow us to say the word tip. Literally not allowed. They know their prices are jacked to fuck and it'll only make the customers more mad to make it seem like we're asking for more.
Yeah I don't really like my comment now but I'm not going to edit it further or delete it. It absolutely sounds crappy and I didn't mean it that way but it does. I've been on that side of the register and I remember
Nobody who works as a cashier gives a shit about tips lmao
You guys are acting like the cashier coded it to do that, just hit no instead of throwing a fit or being weird about it, but I know it's really hard for you guys to just be normal. Easier to just be mad at ghosts instead.
I was just trying to make an amusing comment this morning, my comment's pretty crappy up there. I always tip because I know when I'm seeing a screen for tip in most places that means that it's helping the people out that helped me out. But that's almost exclusively in this one Mexican restaurant that I go to, I don't go many places these days
My old boss would get mad if we skipped it ourselves so my line was, âthe screen is going to prompt you but the skip buttons on the bottomâ and that always worked fine
The Subway next to my work that I go to has had a tip option on their credit card reader for a few years. I've never had any of the workers mention it, but recently, they've just started reaching over the counter and hitting the "cancel" button themselves to just skip it altogether lol. I've kind of appreciated that act, to be honest.
That's because the card tips don't go to them in many cases. Only the cash tips. Or at least at some locations. At subway I always ask them where it goes to know how to tip
I honestly wouldn't tip either way, regardless. I tip well at sit down restaurants, but just won't bring myself to tip at a fast food place. But I do appreciate them just skipping past it themselves instead of leaving it for me to decide.
Well I donât go to Dunks very often because I live rurally and there arenât many around unlike some places. Sometimes when I have to drive an hour+ to go to a work thing I will stop for a little treat to make the drive a bit less soul crushing. I donât make drama for myself, I go to the one place on my drive to a monthly meeting where I can get a iced coffee and not go out of my way to get it.
That's what I say. I only have tip options because customers asked. As a business owner tips are always appreciated never obligated. You get the same service and product from me regardless. Now I have the square default percentages set up and never paid attention to them until this thread. I'd never set mine as high as those. They're high!
When I worked for a carpet cleaning company, during the payout it would bring this up and I always flat out said â Now it will give you the option to leave a tip if you would like and then you can approve the invoice right afterâ after hundreds of customers this felt like the least awkward presentation. Its perceived as some people actually do wish to leave a tip, but itâs completely optional.
I usually would say "there's going to be a tip option before you tap" because the amount of people I had get mad at me that they couldn't tap their card immediately was frustrating. Half the time they didn't even look at me when they'd pull up to the window to pay lol.
Tell me what questions it will ask. If they find it awkward to ask for a tip, why ask for a tip? The amount of people I see getting confused by this is unreal. Elderly people just tap their card and then the person behind the till always says weird things like âoh you have to answer the question first!â Or something.
"If you want to leave a tip, there are some buttons there. Otherwise just hit the No Tip in the bottom right and sign to doodle. Other than that, have a nice day".
I worked at a place where the owner stole all the tips and I used to say "press skip and tap". the manager was unhappy about it and told me not to say that anymore. sometimes we just don't have a choice đ¤ˇđťââď¸
they could click the no tip for me and move the fuck on like this was never a thing before. few times in my life people have done that, too bad it was at a grocery store lol even the cashier was like "you don't have to do this bullshit"
I always wondered: why do they keep staying at those low paying jobs? Why don't they look for better paying ones? Is it really thag hard to find a decently paying job in the states? (Also, what's the minimum wage over there?)
I got no problem tipping. At all. But putting a Barista on a list of tippables, but actively telling fast food workers to take it on the arches is crazy to me. Further, 20% is fucking generous. Starting the tipping at 25% is maliciously taking advantage of people who don't want to be awkward. And, if I am handed that screen, and see 25% as the starting position, I will only be pushing one button; No Tip.
I agree with you in spirit, but my anecdotal experience shows 90% of people don't do that, and if it was losing them money, they'd probably stop doing it. User research isn't that hard.Â
Itâs becoming more of an annoyance than it ever has though.
I was at a restaurant where the left side also had the highest amount and the right side had the lowest. And I just knew it was set up backwards on purpose and it worked because I accidentally hit the higher amount.
Ever since then Iâve been so angry that I hit no tip everywhere I go.
If Iâm going to tip I just have some cash on me and do it that way but Iâm done giving tips on those machines.
I don't think it's as data driven as you think-- it's money going directly to their employees, so the data doesn't matter as much to employers. Even if the data did suck, I've always thought this "tip everyone everywhere" craze is mostly just employers trying to throw their employees a bone.
"Look, I know you need more money to survive, but how about this-- you can let people tip you now, see?!"
The business owner has to pick the tip amount no? So they are failing their employees to be making more money.
Sorry if this was unclear. But then again, I guess most people are willy nilly with their money and tip regardless even if they donât want to pay 25%.
If things are reasonable you can maybe guilt me but tipping has got so insane I am just blind to it now. Just no and move on in my life. Worse is I have started seeing fast food pass the payment terminal out the window on a stick. The only reason is so you can handle the tip screen.
As a barista, we don't care. It's more annoying when customers make a big deal about it, whether it's trying to be evasive or apologizing/justifying for not tipping. Just hit no tip and move on, and be nice to the barista. I care wayyy more if someone is nice to me than if they tip. If they judge you for not tipping, that's a them thing.
Before I click any amount, I usually ask if the person at the counter actually gets any of the tips. If they do, I'm more inclined. That's most often not the case.
I'm going to start doing this, because my biggest annoyance with this is not knowing if the tip is for workers or if it's just turned on by default in the POS and goes to the company. If I ask, I won't have to feel like an ass or a fool.Â
I used to think it's awkward, but after clicking no tips many times while the cashier stares at you, it no longer feels awkward. I just tell them thanks and leave.
As a food service worker trust me, we find it extremely awkward behind the register too, especially with older people who donât understand how/ where to sign.
It's incredibly awkward, especially because at my work place we can SEE the tipping screen and see what they choose, so usually I try to look away from them but at times I can't so it's even more awkward!
I have zero problems hitting "No Tip" because I'd rather tip the person if they deserve it and not put it on the card. Plus tipping isn't necessary especially when they don't do anything
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u/clef75 11d ago
"the screen is gonna ask you some questions.."