r/taobao • • 3d ago

Shipping Question free shipping to canada

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i live in canada and i opened the app today and got this..is this legit and if so is it only temporary?

30 Upvotes

16 comments sorted by

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8

u/Zestyclose-Wafer-468 3d ago

Yes, it's legitimate! Taobao occasionally rolls out cross-border free shipping campaigns for Canada, but there are strict conditions you must watch out for:

  1. Look for the Green 'Free Shipping' Tag: Not all stores participate. Only items marked with the dedicated cross-border free shipping badge (跨境包邮) count toward the qualifying threshold (typically ¥199 or ¥299 RMB).

  2. Sea Freight vs Air Restrictions: Free shipping almost always defaults to Consolidated Sea Freight (海运集运). If you order bulky coats or cosmetics, verify that items are eligible and expect 4 to 6 weeks for ocean transit.

  3. Weight & Size Limits: Individual parcels exceeding standard volume or weight caps (usually over 20-30kg) may incur oversize handling surcharges upon arrival at the domestic consolidation hub.

2

u/Tutu2017 2d ago

Where is the green tag located. I’m the free shipping page and even when I click each item there, none of them have the green tag

2

u/4859carcar 3d ago

yes its legit, they started this promo last month and seem to keep extending it

2

u/SacredTrassh 3d ago

I thought this promotion meant instant free shipping, but nope lol 😭 I was trying to be slick switching to the Chinese UI to consolidate my shipping, only to end up with a $170 shipping fee.
Managed to get it down to $80 by refunding some bigger, bulkier items. Buuut definitely do your own research before ordering! (don't skip reading like I did)

1

u/Mediocre-Umpire5778 1d ago

What do you mean "instant "

2

u/Emotional_Wish_5292 3d ago

How would it not be legit

0

u/jellyjns 3d ago

my bad gng im new to this website

1

u/UniqueRegret 3d ago

not on all items. you should be able to filter the search of the items you can use the voucher on.

1

u/diabolicane 3d ago

where at?

1

u/4859carcar 3d ago

only in chinese interface its limited to certain items. On the english interface the discount applies to everything i believe

1

u/Sorakirara 3d ago

But there are a lot of items not even available to view on English interface. I switched just to see price difference and noticed a lot of items are not even viewable and can't be shipped oversea

1

u/nivijah 3d ago

I see it in the app but not in the browser, hopefully I can switch some stuff and get all green stuff, this is such a great offer !

1

u/Ehellegreg 2d ago

That’s if you can find anything marked as free shipping.

1

u/54ke 2d ago

I dont understand how it works, im checking out items with the green free ship tag and i click air freight and it still charges me a shipping fee

2

u/Sorakirara 2d ago

You get discount of cad$40/189 rmb, if your shipping fee is over that, it's not "free"