r/airport • • 4h ago

DISCUSSION Gate agent here: the robot rebooked a passenger into a 24-hour JFK layover. I said no.

18 Upvotes

At my station, when flights get messed up, the system auto-rebooks passengers. They just get an email with a new itinerary. No conversation, no one asking what works for them. Agents can't even rebook without a supervisor's approval anymore.

Then JFK flooded.

One passenger's connection was blown, and the auto-rebooking gave him the worst possible option: fly to JFK anyway, miss his connection, and sit there for 24 hours. That means New York hotel prices, out of his own pocket, in a flooded city.

The other option? Stay in Phoenix, where hotels are way cheaper, and start the whole trip fresh the next day. Same arrival, way less stress, way less money.

The robot couldn't see that. It doesn't know your plans, your budget, or that you'd rather sleep in Phoenix than in an airport in Queens.

So I went to my supervisor and pushed for approval to rebook him by hand. I got it, and he got a much better trip.

The takeaway: if you get an auto-rebook email during a weather mess, don't just accept it. Go talk to an agent, tell them what actually works for you, and ask what else is out there. The system picks AN option, not always the best one.

Anyone else ever gotten a rebooking that made zero sense? ✈️


r/airport • • 4h ago

QUESTION Guess the airport???

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19 Upvotes

Saw this at my layover today


r/airport • • 4h ago

What happens when you don’t pay the exit fee

1 Upvotes

My dad dropped someone off at the airport and on the way out he didn’t pay the exit ticket fee thing. He just followed the car that was in front of him out really fast and now he’s worried lol at dfw airport btw


r/airport • • 5h ago

Strange Cathay Pacific Check in Experience

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1 Upvotes

r/airport • • 7h ago

Ryanair Boeing 737-800 ( 9H-QET ) Landing & Arrival at Newcastle Airport...

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1 Upvotes

r/airport • • 12h ago

Connecting Flight Through Boston (Logan) Airport, Do we need to check in again?

2 Upvotes

Hello!

I'm travelling to the US from Qatar in March 2027 and returning in April. We're flying Qatar Airways.

I have a question regarding our luggage on the return flight specifically.

The return route will be Orlando Airport (MCO) > transit in Boston Logan Airpot (BOS) > Doha (DOH)

The flight from Orlando to Boston will be operated by JetBlue and the transit is only 1hr 53 minutes. The entire flight was booked through a single booking with Qatar Airways.

Will our luggage be transferred directly from Orlando to our final destination, or do we need to checkin our luggage again at Boston and go through security?

If we have to checkin again, is a 1hr 53 min transit a sufficient time? Noting that we will arrive to Boston through Terminal C, and we will fly from Terminal E. We have no sense of the size of the airport.

Also note that we've already contacted Qatar Airways customer service, and they said we don't know as it depends on the airport policies.

Appreciate any information that could be helpful!


r/airport • • 9h ago

read this plz The TWA Hotel at New York’s JFK Airport is basically a trip back to the 1960s. You’ll find retro aviation design alongside modern features, including a famous lounge, airplane bar, and infinity pool.https://www.youtube.com/watch?v=90Bk7BK_r9U

0 Upvotes

r/airport • • 10h ago

QUESTION London luton airport

0 Upvotes

Does london luton airport still have the 100ml liquid limit?


r/airport • • 17h ago

Madrid Airport - Passport Check Delays

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2 Upvotes

How's the delays been for midweek flights out to Canada


r/airport • • 14h ago

DISCUSSION Airport Waiting Area

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1 Upvotes

r/airport • • 17h ago

Are there any Apple resellers at Doha Airport besides the official Apple Store?

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1 Upvotes

r/airport • • 18h ago

DISCUSSION first time flying :/

1 Upvotes

hi!!! i’m going to be traveling to Canada from the US in about a month and it’s my first time ever flying. it’ll be 1 stop between here and the destination and the trip is about 4 days in length so i’m just taking a carry on and maybe 2 personals (i think they’re called).

I have god awful anxiety and really bad sensory issues (lights,sounds,crowds) so i meltdown pretty easily. i’ve tried watching a couple videos on the process but none of them are in detail about what goes on and what needs to be done.. just “go through TSA and find gate” so, could someone let me know what the process is like in the airport going to and from? Preferably as much detail as possible, knowing as much as i can before hand definitely relives some anxiety haha

also maybe what and what not to pack? how cold will it be? are there specific sizes liquids need to be? how strict is TSA? 😅


r/airport • • 23h ago

Anyone Sydney at airport international terminal- is the strike still on?

2 Upvotes

Worried for my flight this week. Someone provide an update please.


r/airport • • 20h ago

QUESTION Connecting flight questions

0 Upvotes

I'm taking my first connecting flight in the US soon and I'm very nervous about it and was hoping someone could answer some questions for me?

  1. On the way to the destination I have to get my checked luggage and re check it. Do I have to go through customs afterwards to get to the gates again?

  2. Is 2 hrs 45 mins enough time to do customs (if needed), checking my bag again and going through security?


r/airport • • 22h ago

QUESTION Is a 2-hour 20-minute layover at Delhi T3 enough for an international connection to Tokyo?

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1 Upvotes

r/airport • • 1d ago

IMAGE of a scale model of an airport

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2 Upvotes

r/airport • • 1d ago

Help with lost bag in rental car

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1 Upvotes

My wife and baby daughter were visiting and I rented her a car with Dollar Car Rental at the airport. She dropped off the rental car today and 20 minutes later remembered that she left her bag with her AirPods and passports in them. She went back to the rental counter and told them what happened. They let her check the car and the bag wasn’t in there. They said nobody else was in the car except for her. She tracked her AirPods and they were near the area she was in. She asked to see video footage and they told her they couldn’t do that. In fear of missing her flight she gave up and tried to make it through security but because she didn’t have her passport she had to pay $45 and go through a different security process. Needless to say she didn’t make the flight. If anybody in the area rents a car from them please be on the lookout for a black adidas cell phone bag with 2 passports and AirPods. The airport staff were useless and here’s to hoping fellow citizens can help us. Please reach out.


r/airport • • 1d ago

Fort Lauderdale- Travelling between terminals

0 Upvotes

I have lounge access at terminal 3 with my amex. However, my flight leaves from terminal 2. Is it allowed for me to go to terminal 3 then to terminal 2?


r/airport • • 1d ago

I've got a domestic flight my luggage weighs around 17KG's but the actual limit is 15KG's so do they let it slide or are they pretty strict about it?

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1 Upvotes

r/airport • • 2d ago

QUESTION What do these data mean? I’ve put a red box around them.

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14 Upvotes

r/airport • • 1d ago

Anyone experience with transfer between Hongqiao and Pudong airport in Shanghai during the night?

1 Upvotes

During the day, these airports seem to be well connected. Unfortunately I'll arrive at Hongqiao around midnight, and my next flight departs from Pudong in the morning. No public transport runs during those hours. There's supposedly a night shuttle bus connecting the two airports, but information about it is scarce. Does anyone in this sub know now whether this bus operates and where it departs from?


r/airport • • 2d ago

Disgusting new details emerge from Perth’s bed bug flight

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4 Upvotes

Is traveling even worth it anymore? This is intolerable


r/airport • • 1d ago

QUESTION Is this an acceptable carry-on?

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0 Upvotes

r/airport • • 2d ago

Southwest names lounges Southwest Icon Lounge: 'That next chapter includes a more rewarding Rapid Rewards program, Southwest Icon Lounge locations, a new premium credit card ... and our plan to complete a fleetwide rollout of Starlink-powered WiFi in the fall of 2027.'

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4 Upvotes

r/airport • • 1d ago

QUESTION Vancouver airport

1 Upvotes

Can I find poutine at the Vancouver airport ?