r/CreditCardsIndia • u/kshatriyaprashant • 5h ago
Help Needed/ Question Need advice on converting my 1-year-old SBI Cashback Card to LTF. Is the closure request trick too risky?
Hey everyone,
I'm looking for some suggestions on how to get my SBI Cashback credit card converted to a Lifetime Free (LTF) variant.
For some context:
I’ve had the card for 1 year.
I’ve already spent approximately ₹2.5 lakhs in my first year, so my upcoming renewal fee will be automatically reversed based on the spend milestone.
I’ve earned around ₹9,000 in cashback so far.
Even though my fee is waived for this year, I really want to make it permanently LTF for peace of mind. I recently emailed the Nodal Officer requesting a conversion. You can see my initial request and their standard system generated rejection.
I have a couple of questions for anyone who has navigated this:
1. Has anyone successfully converted their SBI Cashback card to LTF recently? If so, did the Nodal/Escalation desk route eventually work for you, or did you have to escalate it to another email ID (like the Customer Service Head)?
2. Is the "card closure request" trick too risky for this specific card? I know a very common tip for SBI cards is to initiate a cancellation request on the app to trigger a retention call where they offer LTF. I am genuinely worried about trying this because I do not want my card to actually be closed. If they process the request without a retention call, I'd lose the card entirely. Has anyone tried this recently with the Cashback variant?
Would really appreciate any guidance, tips, or recent experiences you can share regarding what to do next.