Paying electricity bill and using phone sbi black. Convenience fees is 500..

Can you guys please confirm me if this will give 1500 cashback.

TL;DR: I paid ₹18 of OD interest early (before deadline) via UPI. The next day, ICICI rewarded me by marking me a “Common Borrower NPA” and blocked all three of my credit cards with just an SMS warning. After weeks of back and forth with customer care, PNO, and ther template replies and shifting deadlines, they silently unblocked the cards but never addressed the NPA tag or my credit profile. I’ve now filed a complaint with the RBI Ombudsman. If you’re facing a false NPA tag, ask for an NOC in writing.

1. My account standing

• 800+ CIBIL score
• Zero days past due (000 DPD) across all accounts with ICICI and other banks
• The only credit facility I have with ICICI besides the credit cards is the FlexiCash overdraft. I pay its interest and fees on time, in full, every time, and I never use it to pay credit card bills.

2. The trigger: a ₹20 payment

10 Sept 2026: I made an early manual UPI payment of ₹20 into my FlexiCash OD account to clear the ₹18 interest for August (due date: 14 Sept).

11 Sept 2026: My credit cards disappeared from the iMobile app. The only warning was an SMS saying I had been tagged as a “Common Borrower Non-Performing Asset.” All three cards were blocked, with no prior notice and no explanation.

My speculation, and it is only that: the small early payment confused the auto-sweep logic and triggered a system error. The bank never confirmed this.

For context, an NPA classification requires 90+ days of default. I had missed zero payments on any card or loan.

3. The financial impact

With all my cards blocked, I had to rely on the FlexiCash OD facility for daily expenses. That led to ₹393 in interest charges I would never have paid otherwise.

4. The escalation: template replies and moving goalposts

Customer Care - I raised my grievance repeatedly and got generic template emails accusing me of defaulting on “some other ICICI product.” That is impossible, and I had already sent them the statements ICICI itself issued. At one point they even suggested that using FlexiCash caused the NPA tag. If that were true, ICICI should stop selling a product that turns paying customers into NPAs.

After a long list of template replies and me asking for the exact ledger which proced I am an NPA, the ICICI customer care executive gave me the most stupif reply. They claimed that using the Flexicash facility (which is actively maintained) caused the NPA. Meanwhile I had to escalate to the Principal Nodal Officer.

Principal Nodal Officer (PNO). As I had escalated to the PNO, I also had to explain to the Customer Service what an NPA actually is and why I don’t qualify, and asked for the ledger that proves I’m an NPA.

The shifting deadlines. Once I had a ticket, the promised resolution date kept moving:

• 21 September
• 30 September
• 6 October
• 12 October

5. My first Ombudsman complaint (22 Sept): rejected on a technicality

When the deadline slipped from 21 to 30 September, I got frustrated and filed with the RBI Ombudsman on 22 Sept. It was closed on technical ground because 30 days hadn’t passed since my original complaint to the bank. The RBI Integrated Ombudsman Scheme requires you to give the bank 30 days first, so I had to wait until 12 October. I had no option but to endure this delay game ICICI was playing

6. The silent unblock (7 Oct)

On 7 October (before their 4th deadline), ICICI quietly unblocked my credit cards, with no explanation and no acknowledgment that they had falsely tagged me as an NPA. Their email also claimed they had tried to call me that day. I know what a missed call looks like, and I didn’t get one. Maybe the call was lost in the same system that lost my cards. 😉

7. My formal demand for an NOC from ICICI Bank (8 Oct)

I formally rejected this half-resolution. An NPA tag is a serious allegation, and the bank hadn’t said a word about whether it had affected my credit profile. On 8 October I demanded an official NOC on bank letterhead confirming that:

• the NPA tag was a system error
• my account is 000 DPD
• nothing adverse was or will be reported to credit bureaus

I gave them a 48-hour window. They ignored it for 6 days.

8. Second Ombudsman complaint (14 Oct): accepted

On 14 October, with the 30-day waiting period over and my NOC demand ignored, I filed a second complaint with the RBI Ombudsman. This time it was accepted, and ICICI has since sent an email saying they are working on my demands.

9. What I’ve asked the Ombudsman for

1. An NOC on bank letterhead certifying the system error, 000 DPD status, and no adverse reporting to credit bureaus
2. Refund of the ₹393 in interest I paid because of the blocked cards
3. Compensation for mental harassment under the RB-IOS
4. An IT audit of the auto-sweep logic so this doesn’t hit other customers

10. Advice for anyone in the same situation

• Don’t rely on phone calls. Keep everything in writing.
• Document everything: SMS, app screens, emails, statements.
• Know the basics: an NPA needs 90+ days of default. If you’ve paid on time, escalate and say so.
• Ask for an NOC in writing. An unblocked card is not the same as a cleared record.
• You can file an Ombudsman complaint at cms.rbi.org.in, but only after the bank has rejected your complaint or 30 days have passed without a reply.

I’ll update this post when I hear back from the Ombudsman, as the process takes time. I wanted to document this for anyone else dealing with it who may not know their rights.

Did anyone use this card from sbi, how to get the maximum benefits? Help!

My objective to get a credit card is to get a discount in Flipkart/amazon sale

I prefer lifetime free cards Any suggestions plz

Took up the HSBC T1 card last year wherein the Joining Fee was nearly waived off during an offer period (INR 4999 reversal)

Was approaching the end of Year 1 and a took call to close this card.
The annual fee waiver threshold of 8 lakhs was a bit too high for me (was able to do ~60% of that) & while the overall proposition was decent, with some great merchant offers, however don’t think I’d be able to maximise the benefits from this card going forward.

I put up a closure request and i believe HSBC has a straightforward policy to take up such requests rather than any retention offer so they happily processed it.

I do have Axis Horizon (currently free) when it comes to a miles focused card for the time being. Did i make the right choice though?

HSBC rejected my application for not meeting their income threshold. Very professional, very final.

A few days later, the card shows up at my door. Visa Infinite, no less.

Guess the right hand didn't get the memo from the left hand. Anyone else had something like this happen with a bank? Curious how common these mix-ups actually are.

Hi everyone not directly related to credit card but loan.

I had a 2 wheeler loan from Shriram Finance and have paid all since it was autopay never missed any EMI ever.

Just today received a demand notice for 22 rupees, then i went to there website to check if any due is there and i can pay this small amount and get done with since don’t want impact on my credit history.

Issue is on website 0 is due, then thought of requesting support but can’t raise a support request because support form need some sort of account i am logged in but can’t find my account and I can’t type anything there so deadlock.

Now I have no idea what to do, I have seem even few ruppee due can impact credit score i have perfect track record with no Emi credit card payment missed till days 5 year+ credit history what to do?

The recent changes to Axis's transfer partners have got me rethinking how much I should aim to earn on my M4B?

I earned around 583K points on the M4B last financial year, but with the new structure, I'm not sure there's much point in earning more than 200K a year going forward.

Here's why:

1. All the good partners are competing for the same 200K limit.

Earlier, I used up my 200K Group A limit for transfers to programmes like Accor, KrisFlyer and Aeroplan, and transferred another 350K to Group B partners like Air India, ITC Hotels and Qantas.

Now that Axis has moved these attractive Group B partners also to Group A, most of the programmes worth transferring to are competing for the same 200K annual limit.

The remaining Group B partners just don't seem as attractive to me, whether due to expensive award fares/tariffs (Hilton /Radisson/IHG), weak hard products (Thai/Indigo/AirAsia/Spicejet) or hefty taxes and surcharges (Lufthansa).

2. Hoarding points with Axis is a risky game.

Given Axis's track record of frequent devaluations and changing card benefits, transfer ratios and redemption terms without notice, carrying a large points balance forward is a gamble. I'd rather redeem while the value lasts than risk Axis moving the goalposts again.

Going forward, I'd rather shift my additional spending to other cards with better transfer / redemption options, even if that means earning points at a lower rate.

Curious to hear from other M4B holders:

-Has the new structure changed how many EDGE points you plan to earn each year?

-Are there any Group B partners that still offer enough value to justify earning beyond the 200K Group A limit?

-Is 200K a year now a "sensible earning cap" for M4B?

Best way to get maximum benefits.

Hey everyone,

I'm looking for some suggestions on how to get my SBI Cashback credit card converted to a Lifetime Free (LTF) variant.

For some context:
I’ve had the card for 1 year.
I’ve already spent approximately ₹2.5 lakhs in my first year, so my upcoming renewal fee will be automatically reversed based on the spend milestone.
I’ve earned around ₹9,000 in cashback so far.
Even though my fee is waived for this year, I really want to make it permanently LTF for peace of mind. I recently emailed the Nodal Officer requesting a conversion. You can see my initial request and their standard system generated rejection.

I have a couple of questions for anyone who has navigated this:

1. Has anyone successfully converted their SBI Cashback card to LTF recently? If so, did the Nodal/Escalation desk route eventually work for you, or did you have to escalate it to another email ID (like the Customer Service Head)?

2. Is the "card closure request" trick too risky for this specific card? I know a very common tip for SBI cards is to initiate a cancellation request on the app to trigger a retention call where they offer LTF. I am genuinely worried about trying this because I do not want my card to actually be closed. If they process the request without a retention call, I'd lose the card entirely. Has anyone tried this recently with the Cashback variant?

Would really appreciate any guidance, tips, or recent experiences you can share regarding what to do next.

Which is best for what purpose

I had a limit of ₹4 Lakh on my smart earn card and i placed iPhone Duo order for a total of ₹292900 and 15 min later received mail from amex that limit has been reduced to ₹303000. Fahhhh

​

Hi everyone,

My father’s Axis Bank credit card was hit by six unauthorised Flipkart / Flipkart PA transactions totaling ₹2,97,685 on July 25, 2026, within approximately 15 minutes.

These were OTP-less, tokenised transactions. We reported the fraud to Axis Bank within 4 days and filed a complaint with the Cyber Crime Portal.

We also escalated the matter to Axis Bank’s Principal Nodal Officer (PNO) and filed a complaint with the RBI Ombudsman.

Current situation:

- Axis Bank initially provided temporary credit but revoked it this month.

- The latest statement shows a ₹50,000 write-off entry.

- The statement has been generated.

- I have emailed the PNO again requesting a chargeback and final resolution.

I need advice on the following:

1. What does the ₹50,000 write-off mean? Does it reduce the outstanding balance, or can the bank still recover it?

2. What should I do about the generated statement and upcoming payment due date?

3. Can Axis Bank revoke temporary credit while the fraud dispute and RBI Ombudsman complaint are pending?

4. Has anyone successfully obtained a full reversal for similar OTP-less, tokenised transactions?

I would really appreciate guidance from anyone who has faced a similar situation with Axis Bank. The disputed amount is substantial, and I want to understand the right steps to take next.

Thank you.

Previous post: https://www.reddit.com/r/CreditCardsIndia/s/JtqkaELbcl

Will I ever be able to obtain an unsecured credit card? All of these outstanding payments arose from Flipkart Pay Later and Paytm Postpaid services. A close relative utilized my personal information to secure those NBFC loans. Although I filed an FIR against him, I doubt that will assist in repairing my credit health. I successfully settled all of those NBFC loans in October of last year and subsequently closed those accounts. A month ago, I obtained a fixed-deposit-backed credit card. Do you have any additional suggestions??

I turned 18 earlier this month and I got my bank account changed from a minor account to an adult one and they sent me my debit card!!!

I will be leaving to college next year and I wanna use my card then so what should I do next ?

My card is a standard issue ICICI platinum card and I have a one lakh INR limit per day.

I’ve used HSBC Hopper for a couple of hotel bookings and it always had worked out to be inline with other OTA rates. But I’ve been planning an international trip this December and wanted to mill Hopper.

Thai Airways was my no.1 choice as the rate was only ₹1000 extra on Hopper compared to booking directly, but the flight fare had increased so booked Indigo instead. Total price was ~₹127,250 for 3 round-trip tickets. I didn’t compare against Indigo before booking but as soon as the booking went through, I checked Indigo website to see the fare difference so I can call Hopper Customer Care to request price match (even with hotel bookings I just call them up for price match - and I’ve always got some wallet credit).

To my surprise - Indigo’s fare was ~₹128,700 for the same class and same cancellation policy. Did Hopper have better rates than the Indigo website or did the fare go up in like 10 mins?

Coming to points - Made the transaction yesterday afternoon, transaction settled yesterday night and received base +bonus points (2% + 2%), received the Hopper accelerated points this morning.

Here is the anti climax - as per my calculations (which was confirmed my customer care this morning), I should have received ~15k points but for some reason they split the credit and promised that the remainder would be credited in a couple days.

All in all, very satisfied with Hopper. Firstly, the fare and then how quickly the points hit my account.

In my case.

Tried last week and got rejected as employment couldn’t be verified.
I’m getting a constant payout from the broker to my savings account and selected salaried, as it asks for less information than self-employed. Gave the broker address as office address . But for the office mail ID, I gave my personal mail ID. (i have Clg mail id still active and receives mails too)

And one more thing is when I entered the office name. It is not their in their list of companies they tie up with.

Now I have sent an email stating that I have a consistent payout from the firm and a good CIBIL score. So please provide me cc.

I applied for a basic cc - Rupay cashback cc

Any idea if they will consider my application again?

My current Card Stack is:

HSBC LIVE+

SBI Cashback

Kiwi UPI Card

Hdfc Moneyback

Axis Flipkart Credit card

Cibil: 790

Salary: 1 lakh/ month

Age: 25M

Requirement:

1. Need Creditcards that provide benefits for Haircuts, like for Subscriptions, vouchers, Discounts etc.

2. Need Creditcards that give SPA Discounts, complimantary Spa sessions , Subscriptions, etc.

3. If any discounts/ offers are already applicable with my existing Creditcards!

I have been a credit card user for the last 6+ years and I use the HDFC Infinia, HSBC travel one and Axis Atlas as my primary credit cards among others for specific spends.

Most of my monthly expenses were managed through vouchers (~50k-70k), because of which Infinia was my credit card for shopping bill, payments, and other retail requirements.
I would then go for Axis Atlas (accor earlier & now air india) for everything else while HSBC travel one (accor) remained a backup credit card, if in case any other credit card is devalued.

However, ever since HDFC has reduced benefits on vouchers to 3000 points/ month (22.5k spends), I’m just curious if there is any other benefit that you see with the Infinia credit card? Thats a max benefit of 36k points annually.

I do Travel, but my flight bookings are approximately once per quarter. I am not sure if I can get more value of HDFC.
Is it worth it?

(speech to text converted post, please ignore any errors)

How to get HDFC Blck credit card as LTF recently I upgraded from Orange to Blck

Want to plan a Europe Trip next year (Swiss, France and Italy) around May end / Early June.

Current Points Balance:
Atlas: 60k
HSBC: 20k
HDFC RG: 25k
Amex: 10k
Qatar: 18k

Need 3 business class tickets, which routes are possible ?

We are family of 3 including 2.5 year old kid. If 3 business class tickets aren’t possible if there a possibility that we book 2 business class adult tickets and one revenue kid ticket / call customer care to add it to the same PNR ?

Will the flight staff allow 2.5 year kid on lap in Business class along with us ? Is Qsuites possible ?

If not possible then can you suggest some stopover countries which might be good addition to Europe trip ? Able to think of Istanbul Turkey. Would like to avoid Middle East.

What the redemption options for Economy tickets ?

Mostly I will move HSBC and HDFC RG points to Accor for Hotel stays. So Atlas and Amex points to be then used in that case for flights.

Can someone confirm if they have used hsbc live+ to get 10% cashback for jiofiber/mobile recharges made through jio app. Does this fall into 10% cashback utility transaction?

Applied for this one as I wanted to get an Axis Bank Credit card for Apple Pay!! The process took like a week these are the steps

1. Applied via Scapia Link from X
   
2. Video KYC
   
3. Got application number in like 4 days from Axis via SMS
   
4. Did another video KYC
   
5. In person verification
   
6. Approved in like 5-6 hours after in person verification
   
7. Got the virtual card in the Scapia app, activated and added to Apple Pay- yet to test it for payments !!